Android tablet hangs / unuseable after 521 update.
Core update and all all other controllers (windows, IOS on various devices) seem to be working fine (though I have seen some weird artefacts on the Windows 10 screen - but not important right now).
My issue is that my Lenovo TB-X104F tablet running Andriod 8.1.0 used solely as a controller hangs immediately after launch / core selection. A bit of a pain as this is the “coffee table controller for anyone to use” device.
Apologies for the quality of the screenshot, but as you can see it tries, gives up and is totally unresponsive at that point. The only way to proceed is a forced closure of the app. Hitting the screen harder doesn’t even help. I have uninstalled and reinstalled with no improvement. Other tablet functions seem fine - so its just teh Roon app.
After screen timeout, pressing the button to wake the tablet up results in a completely black screen in Roon. I.e. - it ain’t running, it’s hung, dead etc…
We’ve enabled diagnostics so the team can take a closer look — Can you try rebooting the Lenovo tablet once more and then connect to Roon? After you’ve done this let us know and we will verify that the diagnostics report has been received.
Perfect, thanks @Dave_Kitson. I can confirm that the report came in — I’ll get that over to the team for analysis and we’ll follow up as soon as we have more information.
Hello Roon guys. How are we doing with solving this problem? I haven’t heard anything since the 25th of feb. I would appreciate an update and indication as to when this issue is resolved.
Txs in advance
We’ve released a new update, Roon 1.7 Build 528, which contains improvements that we believe will help with the issues you are experiencing here. Please see our release notes below: