Can only get the first 29 seconds of any song to play than stops and goes to next song?

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This helps our team gather all the necessary information to solve your issue as quickly as possible. Thank you!Songs only play for 29 seconds before skipping to he next track

This sounds like a streaming issue, I assume Tidal or Qobuz and not local files.
Log out of whichever streaming service you are using inside Roon and restart the Server then log back in again.
Also please note Roon does not support free trial streaming tiers.

Payment up to date? Qobuz and Tidal play only 30 seconds without a fully paid subscription. As noticed above free trail won’t work.

Hey @David_Kestler,

Thanks for writing in and welcome to the community! In order to better serve you, could you provide a bit more information around your Roon ecosystem, and how your server machine is connected to your network/router?

As others have also mentioned, I’d confirm that your Qobuz account is up to date, and has properly synced within your Roon account under Roon Settings>Servces>Qobuz

Note that using a free Qobuz account won’t work within Roon unfortunately.

We’ll be on standby for your reply! :+1: