Can’t get ARC to access core

[Suedkiez (Just a fellow user like you)]

Probably something like this:

ARC connection issues -intermittent

Hey @Victoria_Carlin, Thank you for the detailed follow up! Lets focus on the double-nat situation. I don’t see any mention of a modem in your network setup. Do you have a specific modem model you can share? Or, is the FIOS G3100 acting as a modem/router combo? Typically, with mesh setups, you have to create two port forwarding rules. One for the modem/router (G3100) to route to other router (Orbi), and another from the other router (Orbi) to the core. And to confirm, when you bypass the Orbi…