Can’t install roonserver; tar archive issue

Roon Core Machine

Dell laptop with Linux mint; all latest updates.

Networking Gear & Setup Details

Connected to network via Ethernet cable.

Connected Audio Devices

Number of Tracks in Library

Description of Issue

Roon stopped working so I ran all updates for Linux and tried to re-install roonserver. I followed the “installing Roon on Linux” page from the website.

I keep getting the error “ this does not look like a tar archive”
see screenshot…

help!

I would inspect the file grafik. Go to the folder /tmp/tmp.f58sNfrRgr: Is the file size around 109 mb? if not, then it’s probably not what is expected. Inspect the file with a text editor. Does it look like a HTML file? If so, please post it’s content here as it might help debug your issue.

thanks; i’ll try to; i have almost no knowledge of how to use linux…

I don’t know Linux Mint, but to me it looks like you are running a graphical desktop. So a graphical file explorer should be available to use. Maybe others can chime in with more detailed instructions if you can’t figure out yourself how to do stuff.

I found a download named roonserver_linuxx64.tar.bz2
It is listed as 84.3mb
When I try to open it I get a jumble with a lot of words in red; was taking forever to load

That seems to be to big for a HTML file, but is also to small for the actual file expected. Probably a network issue (download interrupted before finished)? As I had no issue at all, downloading the file, you might just want to try again. If that doesn’t help, then I don’t know. I personally would open the installer file and start running the commands therein manually to see if I can get more information about what’s going on. Also system logs might contain valuable information.

This is not the best premise for troubleshooting on your end, you may have to do a lot of reading. I’m the wrong person to teach you Linux administration and troubleshooting. Maybe another user is willing to try and help here?

the download interruption issue is a real possibility; i am having an issue w my internet right now where the download speed fluctuates wildly from over 900 (what i am paying for) to very slow; could have been the problem.

comcast is coming tomorrow to fix; assuming they do, i will try this all again.

agree i am at a disadvantage with limited linux knowledge; the roon over linux experience has been easy and bulletproof until this hitch.

Run these commands from the terminal. Press ctrl+alt+T

cd ~
sudo apt install curl ffmpeg cifs-utils -y
curl -O https://download.roonlabs.net/builds/roonserver-installer-linuxx64.sh
chmod +x roonserver-installer-linuxx64.sh
sudo ./roonserver-installer-linuxx64.sh

many thanks; alas, i had the same result: did not install sucessfully; "this does not look like a tar archive”

my internet issue has not been solved, though i mostly get very high download speeds; i have a new router coming on monday so will install that and try this again

Did you follow my instructions precisely? You aren’t downloading a TAR archive: it’s the easy installer script.

followed them exactly; maybe i need to try to delete all previous downloads–a TAR archive got stuck in there somehow?

At what stage did you get the error message? Was it after typing sudo ./roonserver-installer-linuxx64.sh?

yes; correct

It seems that the archive is broken, and is possibly cached. The file should be 114.8 MB. Delete any local copies and try again.

will do; thanks

well bummer
i deleted all the old downloads (none were left); followed your instructions again and got same error message again
[had to install midnight commander and figure out how to use it…]

now i am getting an error after the 2nd step (chmod)
it says it can’t find “roonserver-installer-linuxx64.sh”

maybe i should throw in the towel re mint and start again with an ubuntu version we know works OK

For sure you can try that, but for now it looks like you’re unable to (reliably) download data from the internet (network issue), so I’m unsure another distribution will correct that. If you have another machine available (Windows, Mac OS), you can try and download the archive there. If that works reliably, then your issue is related to the Linux machine and if not, then your ISP (in general or the modem issue you already pointed out) is to blame.
Here is the download link for reference: https://download.roonlabs.net/builds/RoonServer_linuxx64.tar.bz2

great idea

OK, just downloaded it easily on my windows 11 machine
so the issue is the linux machine…