Can´t login to Tidal

[Klas_Norden]

Core Machine (Operating system/System info/Roon build number)
ROOn ROCK
Intel NUC Frost Canyon Tall I7-10710U
RAM = Crucial DDR4 8GB 2400MHz DDR4 SDRAM SO-DIMM 260-pin
OS Disk = Samsung 970 EVO Plus 250GB M.2 2280 PCI Express 3.0 x4 (NVMe)
HD = Samsung 870 QVO 2000GB 2.5" Serial ATA-600
Roon Core version 1.8 (build 764)
Roon Remote version 1.8 (build 764)

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
D-Link DIR-2660 (Ethernet)

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

NAIM ND5 XS 2 (wifi)

Description Of Issue

Suddenly ROON says that it cant login to Tidal. I try to login but it does not work. Removes Tidal registration and tries to login again. But then I end up in a loop. Roon sends me to a web page where I can login succesfully but when I return to ROON im back at login page. I have tried to shut down router and ROON ROCK, waited and then restarted both of them. Problem remains.
Super frustrated.

[Klas_Norden]

In another ticket with a similair problem I found a series of actions that had helped with a Nucleus.

the following activities had been successful in exactly this sequence:
Power Off Nucleus
Power Off DLINK (to which the nucleus is connected)
Power On Nucleus (without DLINK)
Power On DLINK

So if tried it:
Power Off ROON ROCK
Power Off DLINK (to which the nucleus is connected)
Power On ROON ROOCK (without DLINK)
Power On DLINK
And that did it. Now I can login to Tidal again.
Strange but I’m happy.

[beka]

Thanks so much for posting the solution as well, @Klas_Norden, not just the problem. I’m sure this will come in handy in the future.

We’re thrilled all is resolved now. Enjoy the music

PS: Please reach out anytime you run into an issue.