Cancel Trial ( system problem)

Hiu_Kong_Poon · January 18, 2020, 10:53am

Core Machine (Operating system/System info/Roon build number)

[email removed by support]

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Ethernet

Description Of Issue

I would like to cancel trial . The web page show
(Cancel failed due to network error. Please check your connection and try again) .
I can’t cancel .
Please Fix it !

Luut_Dijkstra · January 18, 2020, 11:14am

Same problem here.
Can’t cancel my trial.
Trial runs to 22 januari 2020.
So please can you fix this issue as soon as possible.

Issue:
(Cancel failed due to network error. Please check your connection and try again) .

I tried WiFi and cable network.
None is responding.

Carl_Formigoni · January 18, 2020, 1:38pm

same problem here

William_Ching · January 18, 2020, 4:45pm

Same issue here.

Matt_Huskey · January 18, 2020, 4:58pm

Same here in Houston, Texas

Stephen_Berry · January 18, 2020, 6:55pm

SAME PROBLEM! Very frustrating…

danny · January 18, 2020, 8:57pm

wow, sorry guys… totally my bad. I fixed it. Just try again. Sorry for the trouble.

If you got charged unintentionally, let us know and we’ll refund.

system · January 20, 2020, 8:57am

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