Cannot add albums to library

Support
1

Roon Server Machine

Asus X302LA laptop
4x Intel(R) Core™ i5-5200U CPU @ 2.20GHz, 8GB RAM
Running Ubuntu 22.04.3 LTS

Networking Gear & Setup Detail

Server is wired to router with ethernet
All remotes and endpoints are connected using WiFi

Connected Audio Devices

  • Zone 1: pair of Kef LSX via Kef Streaming
  • Zone 2: 2 paired Sonos One SL via Sonos streaming
  • Zone 3: a single Sonos One via Sonos streaming

Number of Tracks in Library

~20000 tracks through Tidal
~100 tracks as local files

Description of Issue

I can browse and play any of my current library or Tidal-available albums that are not in my library, no problem there.
Most attempts (but not all) to add Tidal albums to my library have been failing in the past couple of days though. Clicking the + button leads to a never ending spinner.

I just noticed this again trying to add “The Omnichord Real Book” by Meshell Ndegeocello (which, again, I can play just fine).

I tried rebooting my server, which didn’t fix the issue.

3

Try rebooting your network then the roon server

2 Likes
4

Thank you very much, this has fixed my issue.

1 Like
5

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