Cannot add network folder from windows 10 to ROCK

Support
1

Roon Rock running on NUC8i7

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Cat 6 gigabit Ethernet connecting intel NUC and Windows 10 PC where music library is stored

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I have shared a folder full of FLAC files that I keep on SSD in my Windows 10 PC. I have shared the folder, granted read/wright permissions to “everyone.” When attempting to add folder in Roon I get an “unexpected error.”

I have verified that I can access the folder from another PC (macbork pro) on my network.

I don’t have any spaces in my filepath, which is FLAC \Officepc\flac.

I do have a single special character in my password and my username is my gmail account I have with Microsoft. I am unwilling to change my password to drop the special character.

Thoughts?

2

do you have SMB V1 enabled in your windows machine? Also turn off firewalls while you troubleshoot.

3

I’m unsure what SMB V1 is as far as a setting goes.

I can use a mac to access the network shared folder w/o issue and tha typically uses SMB. I have all of ubiquiti Unifi firewalls defaulted to basic with all threat management defaulted

4

what path are you using to add a network share in Roon Settings storage? screen shot is good

6

Hi @Jeremy_Hutchins,

Starting out, I definitely recommend checking out this article for some great tips on adding network shares in Roon:

https://kb.roonlabs.com/FAQ:_I’m_having_trouble_setting_up_Roon_with_my_NAS

Can you share a screenshot of what you’re entering into Roon as well as the error message you’re seeing?

7

Thank you for the link. I used that as well.

I tried multiple different variations of the add network folder, so one screen shot wont help.

I go to settings, storage, add folder then add netowork share.

For network share location I started with “\Officepc\flac” which I copied from the network path on windows 10 when going under properties and sharing tab. I have also tried with smb://officepc/flac.

Username I have left blank and I’ve also placed in windows 10/microsoft account [Email removed by support]
Password ~
Workgroup I’ve tried with this blank and with the word workgroup

My error is in a pink box below workgroup field and it says “There was an unexpected error: UnexpectedError”

Does windows assign a different username other than email account for windows 10?

8

Hi @Jeremy_Hutchins,

As Wizardofoz mentioned above, you’ll want to make sure that SMB V1 is enabled, which is no longer enabled by default on Windows. You can read more about that here:

Your username is typically the name associated with your Windows user login, not a Microsoft account email address. Do you know what the Windows User name is for the user profile you used to set up the share?

9

Still no luck.

I’ve enabled SMB V1 and my error has changed. I’m currently replacing some PC parts and will update with new status sometime this week once I get PC, which houses FLAC library, back up and running.

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