Cannot conect to my remotes

Support
1

All of a sudden I cannot conect my MacMini 2018 OS 11.5.2 to my remotes, iPad Pro and iPhone running the latest iOS. I click connect and get a blank screen with the Roon icon. I have a Google MESH wifi system. Help please I miss my Roon. Thank you.

R Thorpe

P.S. I have tried various suggestions on the community site, no joy.

2

Hi Richard,

I am moving this to the support section, so that support can see and reply to it.

3

Hi @Richard_Thorpe,

Are you able to use Roon okay directly on the Mac Mini?

Can you try this:

  • Exit out of Roon/Roon Server
  • Navigate to your Roon Database Location - Database\Registry\Core
  • Locate your tidal_account file and delete it
  • Try to start Roon again
4

Thank you Dylan. I think I fixed it. Cheers