Cannot connect to my roon library

Roon Core Machine

QNAP TS-451

Networking Gear & Setup Details

Ethernet switch

Connected Audio Devices

Library Size

Description of Issue

I cannot log onto roon on any of my PCs or laptops. I know I am allowed to connect to 1 only because that is all I am licensed for. I have unauthorised my PC but on my laptop I keep getting "there was an issue loading your database.

Hi @Jack_Pundick
If you have a backup of your database, let’s try restoring a recent version.

Go to Settings > Backups > Find backups. Choose Browse to navigate to your backup folder and click on select this folder. Choose a recent one (from when it was working properly) and click restore.

If that doesn’t work, we’ll dig a little bit deeper.

Hey @Jack_Pundick,

I wanted to follow up and see if the steps shared above helped. Is there anything we can do now? :nerd_face:

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