Roon Core Machine
Mac mini 2018 - 8Gb
Networking Gear & Setup Details
Linksys Velop
Connected Audio Devices
Linn Akurate, connected via Ethernet
Number of Tracks in Library
50740 tracks
Description of Issue
Hello,
When opening my Roon Client (last Mac version installed on a MacBook Pro connected via Ethernet), Roon didn’t want to play a track from my Tidal library. Same when trying from my iPhone.
So I went into Preferences try to disable and enable the service.
I decide to Logout from Tidal and I try to login again with my Tidal login & password but without success.
Roon gives me a “Tidal login failed” error.
I click on Retry but I still get the error. (screenshots here attached)
I double-check my Tidal credentials which are correct.
I have a Tidal Hifi Plus account.
Everything was working fine until now and I didn’t change anything in my setup.
Could you please help me to get back my Tidal account in Roon ?
Many thanks in advance.
Serge
[Moderator Edit: Screenshot with user email address hidden.]