Cannot connect to Sonos systems

Support
1

Roon Core Machine

OS: Windows 11 Home Version 22H2; Machine: 64-bit x64-based processor;
Machine: Lenovo IdeaPad; Intel Core i5; 12GB RAM

Networking Gear & Setup Details

On WiFi using a FIOS router

Connected Audio Devices

SONOS devices Wi-Fi connected:
Soundbar (Playbar) + 2 Play:1 speakers;
2 One SL speakers

Number of Tracks in Library

Library: 7,425 tracks on FLAC files (mostly Hi-Res, i.e. 24bit) stored in external hard drive

Description of Issue

I can’t play on SONOS. I can play the tracks in the computer, but they don’t play in my SONOS systems. I get a message saying “Roon lost control of audio device”.

2

Hey @Roberto_Iunes,

Thanks for your patience while we work through each thread. Following up on your issue here, I would first hardwire your Sonos devices directly to your network.

Are you referring to your core here? I would also highly suggest hardwiring your core directly to your router as well.

Let me know if you continue to run into connectivity issues after testing the above :+1:

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