Roon Core Machine
QNAP 670 Pro (i7, 16 GB RAM)
Networking Gear & Setup Details
LAN → Netgear unmanagement Switches
Connected Audio Devices
- Multiple RPIs with Ropiee or PiCorePlayer
- Rock as endpoint
- SOtM Neo
- Lumin T2
- Windows 10 with RoonBridge
- A&K SP2000
110632 own tracks , Qobuz
Description of Issue
For some albums, I’m not able to identify them:
Now identify clicked:
Now I’ve set the abum name to “Four seasons” and then I can scoll to the right album (Daniel Gaede - Tacet’s Four Seaons):
But: If I click into the wished album (I can try also any other result), then I’ll get an empty frame:
So I can never get this album identified!
The posted issue ocurs under Windows 10.
Now I’ve tried the procedure on an Android tablet and there I can manually identify the album.
If I try it automatical (without setting the album title), I’ll get a message, that I’ll not have a internet connection (which is not true).
But open again the windows client, the album will shown as not identified:
Now I’ve tried it a second time on the android device and now the behaviour is the same, like on the windows client → not be able to identify the album!
I’m sorry we’ve missed on your post for too long . We’d love to take this to our QA team. Would you mind:
- listing the steps you take in order
- sharing details about your Core device and Android device (which ones they are exactly)
Thanks in advance