Cannot log-in. Are you online issue

Core Machine (Operating system/System info/Roon build number)

Mac Mini 2018, Macbook 12 2017

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Asus AX6600 WiFi and Ethernet

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)


Description Of Issue

I tried to switch core from macbook to mac mini. Unauthorized macbook on my Roon in mac mini and logged-in with my account and password but Roon keeps asking me “Are you online - your account needs to be quickly confirmed then you’ll be all set. please cjeck your internet connection and try again”.
Of course I’m connected online. I tried WiFi, Ethernet, ipv4 or ipv6, but didn’t work.
Please help.

Hi @Daisuke_Yamamoto ,

We had an outage and are currently in the process of bringing things fully back online:

Things should be working fully very soon. Apologies for the trouble!

Noted and thanks!

This topic was automatically closed 36 hours after the last reply. New replies are no longer allowed.