Intel NUK 10 Intel Core i3 Processor
SK hynix Gold P31 500GB PCIe NVMe Gen3 M.2 2280 Internal SSD
Crucial 8GB Single DDR4 2400
Roon Core hardwired to the internet via Ethernet to Xfinity Wifi Modem
Protocol: Wi-Fi 5 (802.11ac)
Security type: WPA2-Personal
Network band: 5 GHz
Network channel: 157
Link speed (Receive/Transmit): 585/585 (Mbps)
IPv6 address: 2601:647:5500:8310::5864
Link-local IPv6 address: fe80::acaf:f3cf:c459:fd5c%11
IPv6 DNS servers: 2001:558:feed::1
IPv4 address: 10.0.0.112
IPv4 DNS servers: 10.0.0.1
Manufacturer: Intel Corporation
Description: Intel(R) Wireless-AC 9560 160MHz
Driver version: 18.104.22.168
Roon is up-to-date. The latest version is installed last week.
miniDSP SHD Studio > DAC > pre-amp > amplifier > speakers
Bluesound Node 2 > integrated amplifier
Schiit Modi 3 to Magni to headphones
Apple Home Pod Mini
Mainly in Tidal library (c. 150,000 tracks)
Music on flash drive about 200 GB. (currently 399 albums)
No NAS, 2 Samsung USB Flash Drives (128 GB x2) inserted to NUK.
I cannot log in to my Roon account. After I attempted to restore one of my backups, Roon doesn’t let me log-in. Checked the internet connection but it has no problem. (see the first screen shot)
I also tried to log in with a different core - my laptop (running Windows) but receive this screen. I cannot unauthorized the ROCK. The “Unauthorize” button is not responding. Please help!
I had a clean installation on my NUK but the same problem persists.
I think the problem is with my user account, it’s not on hardware or software.