Hi @John_Kessler,
Thank you for your patience, I understand this issue has lingered for some time and we apologize for the delay. We should be able to restore playback shortly once we’ve pinned down the issue with a few more questions.
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Are you able to play back any tracks in the queue if you select System Output (built-in computer speakers) as the endpoint in Roon?
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Does the issue persist when you try playing different filetypes, sample rates, etc.?
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Do you only experience the issue with library tracks, or do you also have issues with Tidal/Qobuz content?
For an immediate troubleshooting step, you can try setting aside the Roon database, which should stabilize things and create known conditions in case we need to troubleshoot further. When you have the chance, please try the following:
- Create a Backup of your current database
- Exit out of Roon
- Navigate to your Roon Database Location
- Find the folder that says “Roon”
- Rename the “Roon” folder to “Roon_old”
- Reinstall the Roon App from our Downloads Page to generate a new Roon folder
- Verify if the issue persists on a fresh database before restoring the backup
We’ll work from there to resolve the cause of the issue.