Can't add USB DAC to Roon?

Support
1

Core Machine (Operating system/System info/Roon build number)

QNAP NAS

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

NAS connected via Ethernet and trying to run Roon a Windows laptop on the same network using Wifi

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

Schiit Bifrost

Description Of Issue

Can’t get Roon to find my DAC to be used as an outpoint? I’ve rebooted every device in the chain. The DAC is listed as Roon “Tested”

2

You don’t mention how you are streaming to the DAC.

3

I have the Roon software on my laptop? Can you not stream via the software?

4

Yes if your DAC is connected via USB to your laptop.

Otherwise you will need to connect the DAC to something else (a streamer) which will then receive the music (via wifi or ethernet) and pass it through your DAC (I don’t believe your DAC has a streamer built in).

5

Hi Anthony, have you enabled the device in Roon Settings → Audio? Can you please post an image of your Settings → Audio screen with the DAC connected to your laptop’s USB port?

6

That is what I am asking on how to do that. I don’t see it as an option.

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7

You should be able to scroll up on this screen… there should be at the top of the screen page a title ‘Audio’ and under it a section ‘Connected to Core’ or something similar. Under this section you would find the output ports of your Windows laptop, typically USB and HDMI.

8

This is all I have for that section. My “core” is a NAS from QNAP. Does that mean I have to connect my DAC to that?

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9

Sorry, I didn’t get that you run the core on your NAS. So, in order to output to a DAC connected to your Windows laptop you would need to install Roon on your laptop, too. You would really only need the Roon Bridge component to output sound on your laptop, but can also use the full Roon package to use the interface from your laptop.

If your laptop is really connected to the same network as your core with Roon installed on it, the Core should see it and expose its digital interfaces (USB, HDMI). For the USB interfaces to show up the USB DAC needs to be connected and powered on.

Is this all so in your environment?

Could it be that Windows firewall is blocking Roon on your laptop? Could you temporarily turn off any firewall and/or antivirus software on your laptop to check…

10

So Roon Core is different from the Roon app? I have the Windows app installed on the laptop already.

11

Could it be that Windows firewall is blocking Roon on your laptop? Could you temporarily turn off any firewall and/or antivirus software on your laptop to check…

It was Windows firewall. Appreciate the help on this. Didn’t think Windows Firewall actually did anything.

12

I am so glad you got this working!! Welcome to the Forum!

13

You should be able to allow it through on the laptop and keep firewall active which is advisable. Ensure it has exceptions for Roon and RAATServer

14

I definitely will add them to the firewall definitions and reenable it.

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