I think is my D-Link DGS 1210 Switch. This is what I got after forwarding port on the switch:
{
“connectivity”: {“status”:“NetworkError”,“status_code”:504,“error”:“error: Error: ETIMEDOUT, response code: undefined, body: undefined connected? undefined”},
“external_ip”: {“actual_external_ip”:“109.aaa.bbb.ccc”,“router_external_ip”:“192.168.1.45”},
“status”: “status”: MultipleNatFound
,
“natpmp_autoconfig”: {“status”:“NotFound”},
“upnp_autoconfig”: {“server_ip”:“192.168.50.1”,“found_upnp”:true}
}
Modem in bridge mode:
Tip de dispozitiv F6600R
Nr. de serie al dispozitivului B08B92-ZTEGCE19D412
Nr. lot 07e6P3N100276
Versiune hardware ZTEGF6600V903
Versiune software ZTEGF660004RT
Versiunea de pornire V9.0.10P10N7
Router Asus RT-AX86S and D-Link switch dgs 1210
No VPN or proxi servers
@Graeme_Finlayson is correct. There are two routers being used. ASUS defaults to 192.168.50.xxx addresses in their more recent firmware, so the 192.168.1.yyy is probably from the ZTE modem.
@MPV, can you also post a screenshot of the ZTE modem so we can see the options for configuring it in bridge mode or with port forwarding?
Thank you @MPV. This confirms what we believe is happening, the ASUS router is the second router in your network. The ASUS router’s WAN address is being provided by the ZTE device rather than by Orange, otherwise the ASUS IP address would be 109.aaa.bbb.ccc as shown in the ARC error message.
Unfortiunately, I am not used to ZTE routers or the Romanian language to be of much additional assistance. I see in your first screenshot from the ZTE device that you are receiving DHCP and DNS on the device from the network using the 1_INTERNET_TR069_R_VID_35 connection, but you also have what appears to be a phone/voice/VoIP connection using the 2_VOIP_TR069_R_VID_37 connection. Can you provide any additional information on these services?
Based on the 1_INTERNET_TR069_R_VID_35 connection information, this is acting as a router and not what I can tell in bridge mode.
I believe we can get this to work by creating a Roon ARC port forwarding rule on the ZTE device while in router mode that points to your ASUS router, which then points to your Roon Core.
Does the ZTE device have a port forwarding rule creation page?
I have no voip or other device than mention in my post. At the bottom of page you’ll see the modem is in bridge mode.Strange…it says nat is off. I changed language to english.
I presume the allocated IP address range in the ASUS is configurable and you can exclude certain addresses so as not to allocate an address already self-assigned by the modem?
It appears you may need to create port forwarding rules on both the ZTE router and the ASUS router in the following manner:
In Roon, go to Settings → Roon ARC and find the port number assigned to ARC
In your ZTE router, under port forwarding, create a TCP rule using the Roon ARC port number and forward to your ASUS router’s IP address (assume it is 192.168.50.1)
In your ASUS router, under the WAN → Virtual Server / Port Forwarding menu, activate port forwarding under the “Enable Port Forwarding” switch (set to “On”), and then create a TCP rule for your Roon Core:
External Port should be the Roon ARC port number
Leave Internal Port blank
Internal IP Address should be the LAN IP address of your Roon Core, using a 192.168.50.xxx address number
Leave Source IP Address blank
This then should allow you to use both routers and enable ARC. Does this help?
Diagnostics indicate that you haven’t yet been able to connect to ARC outside the local network. There’s more than likely still a double layer of network address translation between your Core and ARC, either in your dual modem/router setup or at the level of your ISP.
The first step is to attempt to properly bridge the modem to the router, as summarized above:
Since the ZTE device is not bridged by all indications, you will need to create an identical port forwarding rule in the ASUS and ZTE web administrations. This rule must point to the port number and static local IP address assigned to the Roon Core in Roon → Settings → ARC.
If you’ve configured a manual port forwarding rule that points through both routers and still receive a Status Code: 504 ETIMEDOUT in your diagnostic messages, then the second layer of NAT is at the level of your service provider, Orange Romania. Given that the Orange group has implemented address translation in other European markets (Spain, France, for example), it’s very likely they have also implemented it on your account tier.
If you haven’t already, I recommend disabling IPv6 in your ASUS router administration as an extra precaution.
I then suggest reaching out to the support team at Orange to inquire if you can request a routable IPv4 address for your account, or if you can opt out of their CG-NAT. They should be familiar with this inquiry, but in the event that they request clarification, please pass any questions here and the Roon support team will continue to assist you.
No Ofense but this ARC it is not a friendly easy to use application.
I repeat,my modem is in bridge mode since day 1…otherwise I would see a different local network similar with the one listed on my modem label. I can only see my own created network from Asus router.