I am a new user. I have been able to use my iPhone 11 as a remote for my main system since installing Roon. But when I try to add the phone as an end point (so I can listen on headphones around the house) I get this message ( a red “enabling…”), which just sits there for a few minutes until (apparently) the app times out on the phone and the device disappears from the app until I click into Roon on the phone again.
While you are waiting for @support ,maybe just make sure all copies of Roon are all running on up to date revisions.
Will help if you state how your system is set up. Roon on P.C., rock, nucleus? network setup etc
Have you tried restarting Roon core,phone, router, etc?
IOS up to date, router restarted just to eliminate it from the cause of your problem. You would be surprised how many problems with Roon turn out to be network related, even if you don’t think so, as I have found out personally before.
In the US, Apple added Build 923 to their App Store yesterday. I updated to 923 across my Core and iOS devices earlier this morning. Can you please check if the iOS client has been updated? Roon typically does not work well with mismatched clients and Core versins.
(As an aside to Roon developers, that’s not optimal software development, especially because (i) because the app doesn’t alert me to the issue and (ii) AFAIK I have to update the phone app through the app store, which is separate from the process for updating Core software.)
