To find IP address you can 1) hook up a screen, boot up the ROCK machine and, if everything goes well, the IP address will be shown or 2) log into your router software and find ROCK’s IP address there.
Put the IP address into a browser window and ROCK’s Web GUI will be displayed. Post a screen print of that.
When i hook up a screen it says i can access a web ui of the rock on 192.168.1.117. When i try this from a laptop on the network it just sits there. If i run the fing ios app to look at whats connected to the router all the addresses of items connected are 10.0.0.x, none of which get me to the nuc. I thought they always started 192 so maybe something going on there
I had the muc box working in the uk, cant remember what setting i made on it though. It has been a year because of covid to get over here. I just remember it was connected via ethernet to a router. I may have made a static address though that would have been with external help.
My working hypothesis is that in the UK someone set up a static address in the Web GUI to be 192.168.0.117. That address won’t work with an xfinity network as it expects 10.0.0.xx, but it (probably) is what’s causing the ROCK at boot up to display the 192.168.0.117 address.
There is a way to reset ROCK (which I can’t remember), but at this point the easiest thing to do is to reinstall the ROCK OS from flash.
Never, ever (if you did) set a static address inside the Web GUI. It’s a trap that the Roon programmers set for the unwary. Inexcusable.