Can't connect Synology NAS music folder as network share

Core Machine (Operating system/System info/Roon build number)
MacOS Big Sur 11.1/latest download of Roon at 28 Jan 21.

Network Details
Testra router to which NAS is connected by ethernet and MacBook also connected by ethernet.

**Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)**Macbook Pro/Gustard DAC/Arcam amp

Description Of Issue
I can’t connect Roon on my Macbook Pro to a network share on my Synology DS218+ NAS. 2 screenshots attached of Roon details and NAS configuration. I must add that Audirvana has no diffculty finding my music files.

See screenshot–won’t connect. I have used the NAS name, IP address, with and without username + pwd, but zilch.

If your SMB share password has non-alphanumeric characters, login may fail: https://help.roonlabs.com/portal/en/kb/articles/faq-i-m-having-trouble-setting-up-my-nas

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thank you but I only use letters and numbers in my pwd

The other common issue is that local host names aren’t resolved correctly. Using the server’s IP address instead of a local host name fixes that.

This is going to be a slightly vague direction I’m going to tell you to investigate: I seem to remember having similar issues with SMB and it turned out to be a mismatch of SMB implementations on my Synology NAS vs the client’s needs that I was trying to connect from. Try to alter the SMB config on the NAS to allow it to run a maximum version of a later iteration than its default - put it at SMB3 rather than the SMB1 default, leave the minimum at its default. You’ll find this in the Synology control panel>File Services>SMB/AFP/NFS then click on “Advanced Settings”. It’s under there. Worked for me - hope it gives you some success.

As you have a synology, you might want to investigate the Roon Core implementation for Synology NAS devices. I’ve been using it for a year and it means I don’t need a laptop/workstation/NUC or similar to always be running to provide the Core as the NAS is handling it and is the always-on device on my network. Speed is acceptable, but greatly improved if you add a SSD to the NAS and install the Roon Core onto that instead of any mechanical drive in the array(s).

T

And so it did! Thank you for your patience as I was about to quit.

Excellent, enjoy the music! One reason for this particular confusion is that local machine name discovery does not always work as expected across operating systems. I was never able to use the local name for my Synology NAS on different local devices reliably until I spun up a local mDNS server on my Ubiquiti router. But I don’t recommend becoming one’s own sysadmin unless you’ve been in the business for a while :wink:

So is that a feature of Synology’s OS that all volumes, like volume1 here, get exported as SMB shares?

No. You have to set specific shared folders https://www.synology.com/en-global/knowledgebase/DSM/help/DSM/AdminCenter/file_share_desc.

So @John_Flood then corrected the network share location to point to music instead of volume1 (read his first screenshot) or else if it works now he is connected now to the share volume1? Sounds strange as volume1 shouldn’t be a specific folder one could share or so I sought.

yes, BlackJack. My screenshot shows what I did. And thank you, Terry. I will look at that too

I’ve gone into settings as you suggest and under SMB I now have the maximum protocol set at SMB3 and the minimum is SMB1. Thanks for the suggestion…

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