Roon Core Machine Roon core is on a Sonictransporter i9 updated to roon2 Mac OS Montery, M1 Networking Gear & Setup Details ASUS AX88U I’ve tried it with the VPN on and off I’ve enabled port forwarding under the OPEN NAT setting. As far as I can tell, there’s nothing about UPn Connected Aud…

Hi @soyka0120 , Thank you for posting and bringing your port forwarding issue to our attention. The 504 error in your diagnostic messages suggests that there’s a double-NAT layer at play here. You can read more about what that means in our Help Center article here . If you don’t mind, can you provid…

Internet provider: Century Link modem/router ASUS AX88U I don’t think I have additional network hardware, I do have networked switches to connect various audio system devices, such as the amp for speakers throughout house, according to the router app, I have 14 clients on the network I have VPN t…

Hi @soyka0120 , Do the settings within your ASUS web GUI resemble the following? These have worked for the team during testing, although with a different ISP: [Screen Shot 2022-09-20 at 9.25.41 AM] [image] [Screen Shot 2022-09-20 at 9.15.39 AM] Note for the port forwarding list in screenshot 3…

Everything is set up the way you have it here. I tried both the internal port shown in third screenshot 43043 as well as the one Roon keeps telling me to try 55002. It won’t let me leave the internal IP address blank, so I assume it’s the one for the router, not what you have in the screenshot. Stil…

And this is the error message I get (not sure if it’s any different from the first one, but it is the latest) { “connectivity”: {“status”:“NetworkError”,“status_code”:504,“error”:“error: Error: ETIMEDOUT, response code: undefined, body: undefined connected? undefined”}, “external_ip”: {“actual_ex…

I have the same issue, massively excited to see mobile availability but of course I’m having teething difficulty… { “connectivity”: {“status”:“NetworkError”,“status_code”:504,“error”:“error: Error: ETIMEDOUT, response code: undefined, body: undefined connected? undefined”}, “external_ip”: {“actua…

had a static IP address assigned - ARC recognised the Core immediately!

Hey @soyka0120 , Thank you for the information, and for your patience. To confirm, have you set your router into bridge mode? Can you confirm that the IP listed at https://canyouseeme.org/ is the same as what your router reports it is? If you supply the port number that is configured in Settings>Ro…

What’s listed on the site is not the same as my router. I can access my files using Roon Arc within my home wi-fi and download to my phone, outside of the house it doesn’t work. I’m a little clueless about all these router settings, I’ve already had to reconfigure everything back to default settings…

Quick update. The software update made no change in Arc connectivity. Nor is there any response from support. My router name is not the same as the one listed in canyouseeme but I don’t know what to do with that information. My router is not ISP provided. @support

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Can't connect to Roon ARC

Support ARC: Port Forwarding Help

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