Can't find Roon Nucleus One after setting fixed IP (ref#6T0QAA)

[Grant_Everson]

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· Hi, I tried to set up my Roon Nucleus One on a fixed IP and now I can't find my server when I open the app.

Tell us about your home network

· Orbi20

[Suedkiez (Just a fellow user like you)]

Did you set the fixed IP correctly?

• Did you ensure that it is on the same subnet as your other Roon devices?
• Did you ensure that the IP is excluded on the DHCP server’s IP range, i.e., not assigned to other devices by DHCP?

Why did you set a fixed IP in the first place? It’s usually a recipe for later trouble

[BlackJack]

And here is a guide to reset the network configuration if needed:

Reset network settings on RoonOS

[Grant_Everson]

@Suedkiez

Did you set the fixed IP correctly?

I set it to 8.8.8.8. And 255.255.255.0

@Suedkiez

• Did you ensure that it is on the same subnet as your other Roon devices?
• Did you ensure that the IP is excluded on the DHCP server’s IP range, i.e., not assigned to other devices by DHCP?

No, and no.

@Suedkiez

Why did you set a fixed IP in the first place? It’s usually a recipe for later trouble

It was slow finding the server from my app and Google search suggested that would fix it. I wish you’d been in the room to stop me.

[mjw (Father! Father! Resist not! Let us destroy the core! Set us free!)]

@Grant_Everson

Did you set the fixed IP correctly?

I set it to 8.8.8.8. And 255.255.255.0

This is wrong. The first is the IP address for Google DNS, and the second, a subnet mask.

Please follow the guide posted by @BlackJack.

[Grant_Everson]

I’d seen this before but what threw me was the connecting to a monitor as the Nucleus One doesn’t have an HDMI video out.

This solved my problem.

Thank you.

Cheers,

Grant Everson

[Grant_Everson]

Yes, I did.

It solved my problem.

Cheers,

Grant.

[mjw (Father! Father! Resist not! Let us destroy the core! Set us free!)]

@Grant_Everson

… the Nucleus One doesn’t have an HDMI video out.

Er …

[Grant_Everson]

Hi mate,

As I understand it the HDMI port is audio only, not video.

Cheers,

Grant

[Suedkiez (Just a fellow user like you)]

@Grant_Everson

As I understand it the HDMI port is audio only, not video.

It provides diagnostic text output for troubleshooting, such as resetting the network configuration.

(It doesn’t provide graphics output such as a Roon app display)

[Grant_Everson]

Thanks for that.

I didn’t know that. Good to know.

Cheers,

Grant

[Grant_Everson]

Apologies. I’ve since been informed it is for diagnostic text, but not video per se.

Cheers,

Grant

[mjw (Father! Father! Resist not! Let us destroy the core! Set us free!)]

No problem. Glad you got it sorted.