Can't find Tidal albums through Roon 1.8

[Peter_Samuels]

I Can’t find Tidal albums through Roon 1.8

Can you assist?

[Geoff_Coupe]

I’ve moved your post to the Support category of the forum, where it will be seen, and responded to, by a member of the Support team. To help them further in their diagnosis, could you please give further information about your setup, as described here:

I'm having a problem with Roon -- how do I report it?

How To Get In Touch With Roon Support If you’re having a problem with Roon and something isn’t working as expected, you’ll want to make a post in the #support category. To help our team resolve your issue, please make sure to describe the issue, and describe your setup: Describe The Issue When you start a thread in the #support category, Roon Support will need to know: What’s not working How often the issue occurs This could be “every time I start the app”, or “every time I click a certain b…

[beka]

Hey @Peter_Samuels,

Sorry about that! And I am just as sorry that it took us this long to get back to you - I apologize for the delay .

Could you please tell us more about the issue you’re running into? When you say you can’t find Tidal albums through Roon, what are you referring to?

Is your TIDAL account enabled in Roon? Is this searching for albums, or finding your TIDAL playlists, for example?

We’d love to help

P.S. Thanks @Geoff_Coupe for your helpful intervention