Can't get backups to work

We don’t know and can’t advise @Erik_Kupperman as you did not document your settings on the Mac nor your attempts on the Roon side. Many similar threads already exist on the forum so I think you might find the solution in one of them, just use the search function of the forum (spyglass top right). If this doesn’t work for you, please provide more information.
Note: You can also post screenshots in the forum.