Can't log in - caught in loop

[Kirk_Thompson]

Core Machine (Operating system/System info/Roon build number)
iMac Mojave

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Xfinity

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
Normally iMac via USB to DAC

Description Of Issue
Caught in a loop: When I try to open Roon I don’t get the usual page. I get one the says ‘Find my Roon Core.’ Clicking on this produces no response (no matter how long I wait).

The option on the screen is ‘Set up Roon Core on this Mac,’ but when I try that option I get the alternatives of Log in or Set Up.

If I try to log in, I get a response ‘You’re already signed in.’ I get instructions to ‘Go back,’ but this reproduces the same cycle. I’ve I’ve restarted computer several times and have been going around in these circles.

Please advise.

[xxx (Banned - toxicity)]

Do you have backups taken by Settings==>Backups? You might need one.

[Carl]

@Kirk_Thompson

If I try to log in, I get a response ‘You’re already signed in.’

Hi when you see this is there an option to unauthorise?
If so click that, it’s quite safe, and then proceed to login.

[noris]

Hi @Kirk_Thompson,

If you click on the Unauthorize button and re-authorize your Core, you should be all set!
If you are still having issues after re-authorizing the Core, just let us know and we can help.