Can't login to Roon

Roon Core Machine

Networking Gear & Setup Details

Connected Audio Devices

Number of Tracks in Library

Description of Issue

When I log in to Roon, it shows “unauthorized, please enter your account password correctly”, no matter whether it is on ROCK or Win11, it is the same, but I can login normally on Roon official website.

Thanks for reporting this. Where are you located (country)? Thank you.

1 Like

Hey @HU_GUANGXING,

Ben with the support team here! You may have experienced a server-side issue that we fixed last weekend.

If you could give your core device a hard reboot and try logging in, you should be good to go!

I’ll be on standby for your reply. :+1:

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