Can't Open Roon Core on QNAP NAS

Support
#1

Roon Core Machine

QNAP NAS, AMD Ryzen 5, 8 GB RAM

Networking Gear & Setup Details

Netgear Router, basic switches, wired network

Connected Audio Devices

Auralic Aries mini

Library Size

about 2 TB

Description of Issue

I got a Problem after new wirering my network of playing stored music on my NAS with roon.
I wanted to open the roon core on my NAS but the only window that opens not logged in…

Bildschirmfoto 2021-08-13 um 09.42.57
Bildschirmfoto 2021-08-13 um 09.42.571920×1064 34.6 KB

what can I do?

#2

Thanks for reaching out, @Stefan_Weber. Can you try rebooting the NAS and reinstalling RoonServer here? Is there any change after doing so? If not, can you please use the directions found here and send us over a set of logs using a shared Dropbox link (or any other file sharing service)? Thanks!