Can't play AAC file from the music bought from iTunes

Roon Core Machine

Roon Core: Synology DS1515+
CPU: INTEL Atom C2538
RAM: 6144 MB
OS:DSM 7.1-42661 Update 3

Remote: Macbook Pro 16 2019
OS: Mac OS 12.4 (latest version)

iPhone 13 Pro Max
OS: 15.5(latest version)

Connected Audio Devices

Chord Poly
Chord 2go

Number of Tracks in Library

4978 tracks

Description of Issue

My Roon can’t play the music which was downloaded from iTunes(bought music not streaming)
Roon could read the music file but couldn’t play it.
Btw Roon remote on my iPhone crash every time when I play the music from TIDAL for about 10 secs

Thanks for everyone’s help in advance

Hello @ALAN_WANG and welcome to the forum.

Please read the article below:

Did you install a suitable ffmpeg on your Roon Server installation on the NAS?

Dear @BlackJack

Thanks for your help.
My Roon is ok to play the AAC file now.

btw do you have any idea about the crash issue of playing TIDAL via Roon from my iPhone?

No I don’t have. Hopefully someone else can help you with that.

Disclaimer: I’m just another Roon user like you.

1 Like

I know and I really appreciate your help. ^^

This topic was automatically closed 36 hours after the last reply. New replies are no longer allowed.