Can't see external hard drive on MacOS [Ticket is in]

[Ethan_Opolion]

Awesome, all good now. Thank you!

[Russell_Lachow]

Running Roon on my Mac mini for quite a few months without ever having a problem. Turned on today and get a message “that one of your storage locations may be off line”. My storage is OK as booting up iTunes and Air Play work fine. HELP.

Tnx.

Russ

[Russell_Lachow]

[Russell_Lachow]

[Russell_Lachow]

External drive is a OWC Dual Elite Pro running two 2TB drives in mirror mode.

Russ

[eric (Eric Stewart)]

Hi @Russell_Lachow — Thank you for the report and sharing your feedback with us.

We just made a change for you server-side. Go ahead and reboot your Core, and you should be all set.

-Eric

[Russell_Lachow]

Thanks Eric. By “reboot your Core”, do you mean restart Roon, reboot the computer, etc. Tnx.

Russ

[RBM (René)]

@Russell_Lachow

restart Roon, reboot the computer

Either one will do.

[Russell_Lachow]

Thanks Rene. Restarting Roon did the trick.

Russ