Can't sign in with "guest" to \rock\data (ref#LJS6XI)

Support
1

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· cant sign in with "guest" into \\rock\data to install the ffmpeg codec

Tell us about your home network

· router is a fritzbox 6591, no vpn

2

How to setup Windows is described here:

3

My request is about adding ffmeg, not to setup Windows. I followed this instruction, but can´t sign in. https://help.roonlabs.com/portal/en/kb/articles/roon-os-missing-codecs

4

Please read the instructions in the article that @BlackJack referred you to. They tell you how to sign in by adjusting the Windows security settings that are blocking access to your ROCK/NUC.

5

Hello @Matthias_Dichtl

The article provided by Geoff and BlackJack is actually the key to solving your login issue. Even though you are installing codecs, the reason Windows is denying “guest” access is due to security policies that block unauthenticated network connections.

Specifically, following the steps in that guide will allow you to enable “Insecure guest logons” in Windows. Once those settings are adjusted, you will be able to sign in to \\rock\data without the “Access denied” message and place your ffmpeg file in the codecs folder.

Please try those steps and let us know if you can successfully get in!

6

Here’s a more complete article from Microsoft detailing the same steps: