Can't start Roon Radio playback from certain tracks

The problem continues for some tracks - e.g Dark Eyes by Perlman and Peterson cannot start a radio, while some other songs can. Can you please help?

Hello @can_dede,

So we can better assist you, please provide a brief description of your current setup using this link as a guide.

Make sure to describe your network configuration/topology, including any networking hardware currently in use, so we can have a clear understanding of how your devices are communicating.

Also, is radio playback working for most of your other tracks?

Hi. Core is Macbook pro early 2015, macOS 10.15.4, connected to 5g wifi, playing tidal hifi, 767 tracks in library, getting optical output to chord qutest dac. Radio playback works on other tracks I tried. Thanks

Hi @can_dede,

We’ve tried testing this out on our end and Radio seems to start okay from this content for us. We are regularly getting new data that might allow us to start radio from content we previously didn’t know enough about before, so that might be what happened here. Are you still seeing this issue specifically for this track?

This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.