Can't uninstall roon

[walter.creati]

I changed my wi-fi provider and Roon isn’t working anymore, and I can’t unistall it from my PC to try reinstalling it and see if it wors on the PC as well as on my Ipad and iPhone.

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[connor]

Hi @walter.creati,

Please ensure you have a reliable Backup available of your Roon library before proceeding. You can use this guide to create a Backup.

• Exit out of Roon on your PC
• Navigate to your Roon’s Database Location
• Find the folder that says “RoonServer” and delete it
• Also find the “Roon” folder and delete it
• Reinstall the Roon App from our downloads page
• Restore your Backup

Let us know if this helps.

[MikeD (- Music Is In The Ear Of The Beholder)]

@walter.creati

I changed my wi-fi provider and Roon isn’t working anymore,

Make sure that you power cycle everything.

–MD

[connor]

Hi @walter.creati,

Diagnostics show that your RoonServer recently pinged our servers. Are you still having issues?

[connor]

We’re going to allow this thread to auto-close, since we haven’t seen any response but account diagnostics suggest the issue might be resolved.

If the issue recurs or hyou ave a new issue, simply submit a new tech support request and we’ll promptly respond.

Please keep in mind that the steps I provided two posts above will always work to deeply uninstall the GUI (Roon) from your computer. However, always ensure you’ve created a Backup for you deeply uninstall to save your library and any customizations.