Change tracks on Tidal take long time

2nd part…

What will actually resolve it:

· Where you need whole-home synchronised groups, the WiiM endpoints really do need a wired connection. Grouping Wi-Fi endpoints with wired zones is the specific combination that fails.

  • -> This won’t be possible, as I don’t have a wired network connection everywhere (I have plenty in some rooms, but not in all of them ;-), a planning error :-)), and in any case, it won’t be possible any time soon, as my electrician would first have to lay cables, which would als o inc u r further costs .

· Your laundry repeater is running on a wireless mesh backhaul, so any audio endpoint behind it is effectively two wireless hops from the router, the hardest case for RAAT. I’d avoid placing audio endpoints there, or give that repeater a wired backhau l.

  • -> I’m fully aware of that, and I’ve recognised the problem. The electrician and I are looking for a solution that will allow us to run a cable to the repeater as easily as possible. It’ll take a bit while, though, b efore we’re ready:wink: .

· On the FritzBox, set a fixed IP (DHCP reservation) for each Roon endpoint. We can see at least one device has already changed address between captures, and re-addressing forces Roon to re-establish connecti ons.

  • -> That’s exactly what I didn’t want! What I want is for a central device to handle the DHCP, so that I don’t have to manage the DHCP addresses. It’s a right pain and time-consuming. Yes, perhaps only when setting it up for the first time, but when troubleshooting problems it’s always a hassle and, to be honest, I dread network problems as my technical knowl edge is limited. :wink:

On your restart question, this is a great observation, and the behaviour is intentional.Your zone groupings, settings and library live in the Roon Server database, which is persistent by design; a restart is not meant to reset them, so nothing is stuck or corrupted there. What a restart does clear is the transient, in-memory state, the live audio connections and device discovery. So retained zone groups after a restart are exactly what we’d expect. One thing worth mentioning: the logs for this period show the Roon Server software itself started only once, so whatever restart you’ve been performing may not be cycling the Roon Server process. In practice, if you want to clear a stuck audio path, power-cycling the endpoints (the WiiMs / repeaters) tends to help more than restarting the s erver.

-> I see. I can understand this explanation too, and yes, from this perspective, the behaviour is of course correct and is also what I, as a customer, would expect. One question on this: if I restart the device, won’t it obtain a new DHCP address if it d oesn t have a predefin e d one?

If you run the test above, share the result and we’ll take it fro m there.

I’ll probably have a proper look into it at the weekend and will be happy to get back to you. Thank you very much again for your support. I’m looking forward to working with you to find the cause. I’m currently learning an awful lot:wink:

Bes t regards ,

Remo

Hey @Remo_Schild,

Thanks for the reply and for resurfacing your original issues!

Since you’re running a Rhein Z1C, you’re probably experiencing the known issue we’re currently tracking:

Silent Angel has mentioned they’re looking into a fix directly, and will keep us in the loop on their findings.

Once a fix is ready, I’d be very curious to see how performance is for your machine, as we’ve included a handful of memory-related optimizations that I believe should help you overall.

We’re not sure on specific timelines from Silent Angel, but we’ll be sharing updates on the tracking thread above once we learn more.

Thank you!

Hi Benjamin,
Thank you very much for your feedback.
Yes, I’m also affected by this issue. At the moment, I’m running my system on Roon version 2.0 again. I haven’t optimised all the settings yet, and I’ve deliberately not restored a backup – otherwise I’d probably be facing the same old challenges all over again. :wink: At least I can listen to music again now.

In fact, I noticed something else at the weekend: I lost the connection to one or two radio streams and had to restart the station each time. This happened particularly often with Café del Mar Radio. The other radio stations are running more or less reliably. However, I’d attribute this behaviour more to the service quality of the respective streaming provider than to Roon itself.

On a positive note, though, track changes on TIDAL are currently working extremely quickly again – at least as of today. :wink: To be honest, I find that very exciting and it confirms my belief that we’re slowly getting closer to the actual cause.

I’m now eagerly awaiting Silent Angel’s feedback. After that, we’ll certainly have a clearer picture.
Thanks again for your fantastic support.

Best regards R.

Hey @Remo_Schild,

I’m glad to hear you’ve been able to enjoy music in the meantime. We still haven’t heard anything on our end regarding Silent Angel, so please let us know if you’ve managed to get a firmware update from them to allow proper functionality of our latest release.

Thank you :folded_hands:

Hi Benjamin

Yes, as you know, I’m also affected by the Silent Angel issues. I’m currently running version 2.0 of Roon Server, and everything actually works as expected. So I’m a bit surprised that almost all my problems have gone.

For me, this is proof that it wasn’t just down to the hardware, but that the further development of the Roon software isn’t 100 per cent flawless. Please take this criticism in a positive light; it’s meant to help you and is well-intentioned. But perhaps you could take a closer look at it.

The fact is, I’m waiting for the VitOS upgrade; then I’ll install the new Roon software and see how it all behaves.

Many thanks for your patience and support. Best regards, R.

NB: Here in Switzerland, we have our own Roon group amongst friends, and I’ve already informed them about the errors and issues straight away – just so they don’t end up with the same problems as me :wink:

Hey @Remo_Schild,

Thanks for letting us know. It sounds like you’re in a good place for the moment, and we’ll keep this in mind as you wait for the VitOS upgrade and then take the new Roon Server software for a spin. Please keep us posted when you’re able to take the update.