Changed from Mac core to Windows 10 core and know IOS iPhone 12 can't find core. I did all the steps recommended through can IP and still not finding core.

Roon Core Machine

Networking Gear & Setup Details

Connected Audio Devices

Number of Tracks in Library

Description of Issue


Hey @michael_lagioia,

In order for us to provide you with support, we’ll need you to first fill in all the details of your setup. Please also provide the following:

  1. Who is your internet service provider?

  2. Please list the make and model of your modem and router?

  3. Do you have any additional network hardware, like additional routers or managed switches?

  4. Does your network have any VPNs, proxy servers, or enterprise-grade security?

  5. What machine are you using as a Roon Core, and how is it connected to the internet?

  6. Are there any specific error codes displayed in the Roon Settings → Roon ARC tab? If so, can you post the error here?

Typically, errors like the one you see can be caused by a misconfigured Port Forwarding setting, if you are not seeing Ready listed in Roon Settings -> Roon ARC, please look over this guide before proceeding.


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