Cocktail Audio x14 not detected

Cocktail Audio X14 is Roon Ready but is not detected by Roon.
It is connected on same router as my windows/Roon server.
My Devialet amps and my Dac Lumin are connected on the same router and are detected by Roon.

Any idea :bulb: what I’ve been missing ? Thanks

Some Roon Ready Devices actually need to have it turned on in their setup. Might try taking a look.

There’s no option to turn on for Roon in the x14 setup. Already checked…

If the core is a PC, try turning off all firewalls as a test and see if it appears

While this info might be old or not updated it appears the X14 is maybe not Roon Ready

https://roonlabs.com/partners/cocktailaudio.html

@support

Thank you everyone for your help. But CocktailAudio sent me the manual to activate with Roon.
Go to Roon menu setup->Audio->Activate Cocktail Audio X14
Because it is not recognized as a certified Roon it’s not displayed by default like my Devialet or Lumin.
X14 works perfectly with Roon. Very good value for money. It kicks the bluesound vault ass.Lol.

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Where do you go for:
“Roon menu setup” then

Audio->Activate Cocktail Audio X14
I would like to try this.
is “Roon menu setup” someplace on the x14 or someplace on the Room interface.

(also my x14 has been crashing since the 1454 upgrade - have you had this experience?)