Connection Issue with Roon Nucleus on New Network (ref#8HEU6Y)

[bushhawkeye]

Full form submission

What’s happening?

I'm having trouble connecting to Roon

What type of connection issue?

I can't connect to Nucleus

Does Nucleus show up in macOS Finder / Windows Explorer?

I'm not sure

Plug in the Nucleus HDMI output into a TV or Monitor, what do you see?

"Roon OS Web UI can be directly accessed at [https://xxx.xxx.xxx.xxx](https://xxx.xxx.xxx.xxx)/"

new network. cannot connect to roon nucleus

[benjamin]

Hi @bushhawkeye,

I was able to pull your account up and see your Nuclues is online and active - are you still having issues?

Thanks!