Connection problem with Meridian ID41

[noris]

Hi @Howard_Leathlean,

@Howard_Leathlean

Unfortunately the router is in a different room from the PC and ID41 and it is not practical to connect the ID41 directly to the router

Bypassing the switches is our next step here. Even with them reset to factory setting the switches can be doing something strange with multicast traffic.

Please temporarily move the PC + ID41 closer to the router and plug them both in directly, until you perform this test it is very difficult to say what exactly is going wrong or if the switches are playing a factor.

@Howard_Leathlean

P.S. Everything performs faultlessly via the USB connection, including internet streaming. This encourages me to think that the problem does not lie with the switches.

What does USB have to do with streaming over the network? These are two different protocols, just because USB works does not mean that the network input is free of configuration errors.

@Howard_Leathlean

The problem may be caused by my firewall. I have tried turning off my Windows firewall and also TalkTalk F Secure but perhaps this is still stopping Roon from working?

Firewalls have also often caused issues with Roon communication. Does turning off the firewall allow you to use your ID41 properly?

[Howard_Leathlean (Nemo)]

Hello Norris

It is not practical to move the ID41 closer to the router. I will try and borrow an unmanaged switch tomorrow, although this will be difficult during lockdown. This should enable me to see whether the Cisco is the cause of the problem.

As I posted above, turning off all firewalls has not cured the problem.

Thanks