Connectivity and energy consumption issue with Roon on Pixel 7 and MacBook Pro (ref#XXTFU1)

[Nick_Rossman]

What’s happening?

· Other

How can we help?

· None of the above

Other options

· Other

Describe the issue

Hi,

A couple of days ago I sent a help request as I am no longer able to connect to my Roon Nucleus from my Google Pixel 7 Mobile phone.

I am however able to connect from my Macbook Pro. But yesterday (21 of June) the Roon app began consuming a huge amount of energy and depletes my battery with alarming speed. In addition, I am trying to play music from Tidal. In the example below, I entered Cole Porter and then selected Discography and I am getting the following message: Discography unavailable. Make sure your storage device is connected or check your internet connection and streaming service setting.

However, I can then enter a Cole Porter album in the Roon App search bar. The search finds the album and I can stream it. In fact, I can stream any old album or stream radio:

Describe your network setup

Netgear, Nighthawk, RAX200. I have an ethernet connection from the nucleus to the router

[Suedkiez (Just a fellow user like you)]

@Nick_Rossman

But yesterday (21 of June) the Roon app began consuming a huge amount of energy and depletes my battery with alarming speed

Someone else reported this, too, and I am also seeing high CPU load by the control app:

The latest Roon on Mac OS 15.5 with battery drain when my MacBook sleep mode

as the subject , before this battery drain issue , I always left my Roon application alive without playing and the MacBook slept all night without any battery drains! Screenshot 2025-06-22 at 8.54.37 AM|690x170

[noris]

Hi @Nick_Rossman ,

Thanks for reaching out. I’ve tenabled diagnostics for your Android device, can you please open the Roon app on it, leave it open for a few minutes (2-3 min), and let us know here afterwards? We’ll check to see if the log set comes in. Thank you.

[connor]

Hi @Nick_Rossman,

Thank you for your patience.

We’ve taken a close look at the diagnostics that reached our servers last week. Logs show the Roon app failing to retain a handshake with the broker; there are broader failures with network discovery, particularly after the phone wakes up.

For due diligence, I’d first ensure that the Nighthawk router IGMP snooping and multicast forwarding enabled. That should be detailed on page 61 here: https://www.downloads.netgear.com/files/GDC/RAX200/RAX200_UM_EN.pdf

From there, please visit some of the workarounds in this thread. Let us know if this is helpful. We’ll watch for your response. Thank you!

[connor]

Hi @Nick_Rossman,

This thread will automatically close without a response from the OP. We wanted to reach out to see if you’d found the above suggestions helpful.