I am having now, today, sunday March 10, connectivity problems with Qobuz and Tidal the whole day, they get lost. After some seconds connectivity returns but it’s impossible to enjoy the music and Roon.
Diego in Buenos Aires, cheers.
This is a different problem. The one this topic is about occurs directly after updating Roon and is then permanent (until it is fixed manually or by another update).
You should open a new topic in Support and provide full details about your system.
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Hi there,
I moved your post to Support …
To receive appropriate help, it would be really helpful if you could complete the template provided below.
You can copy and paste it into your reply.
Please be sure to include details of your server, network, storage location of your media files, and any messages displayed by Roon.
Including these details in your first post helps resolve your issues faster.
Thank you.
Roon Server Machine
Include your operating system and machine info (Model, CPU, RAM).
Networking Gear & Setup Details
Your networking gear (model of routers/switches/etc), connection types (Wifi/Ethernet), and any firewalls, antivirus, or VPN software.
Connected Audio Devices
Specify what devices you’re using and their connection types, like USB/HDMI/Chromecast, etc.
Number of Tracks in Library
Tell us how large your music library is, eg. “30,000 tracks”.
Description of Issue
Tell us about the problem you’re having in as much detail as possible. Screenshots are always appreciated!
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