Constantly running into ""There was an issue loading your database"

[benjamin]

Hey @Andreas_Heinze,

Thanks for the update, and I’m sorry to hear you’ve experienced corruption on a fresh database! This typically points to either a hardware malfunction, or something within your local library that is causing this issue.

I was able to pull your core diagnostics, and see 140+ corrupt file traces across multiple diagnostic reports. It looks like the bulk of the files are from the path:

/roon/sys/storage/smbmounts/RoonStorage_fe90d28b1a352a9d029fd6a2fe914fc9ca16499c/Musik/Music

My next suggestion would be to consolidate all corrupted files into the same folder, and test out re-transcoding them back to their native format.

While Roon can’t do this, you can use a third-party app like dBpoweramp to check the integrity of your files. Here is more information on this:

Corrupted files

Hi, To my fright I found out that I have about 144 corrupted files in my local library. I assumed that Roon audio analysis would detect these corrupted files when I moved my local library from LMS to Roon. This is not the case, Roon audio analysis detected just one corrupted file (Skipped files). I was happy that Roon audio analysis detected just one “Skipped file” at first. I also use TuneFUSION to make a .mp3 copy of my .flac library for use in my car. When changing the source path from a lo…

Once you’ve isolated the corrupt files, you’ll want to reformat them and perform another test scan for any remaining corruption.

Let me know if this helps!