Content constantly reloading on MacOS

Roon Core Machine

Nucleus running Core 2.0

Networking Gear & Setup Details

Netgear switches for Ethernet, Google Nest for WIFI. No VPN.

Connected Audio Devices

Benchmark DAC connected to Nucleus
Pro-Ject Pre connected to a Raspberry PI running roon bridge
iPhone and iPad controllers

Number of Tracks in Library

Roughly 25,000 tracks

Description of Issue

When running roon on either of my Macs (both running current release of Monterey) content is repeatedly reloading. It feels like constantly hitting the reload button on a web browser. Under 1.8 I could see a lost connection message before each reload. Under 2.0 it just reloads although somewhat less frequently. Was hoping 2.0 would solve this problem as it makes roon rather useless.

I replaced my either Ethernet installation with Netgear switches trying to solve this to no avail. The only think I have not swapped out is my Google WiFi wifi mesh.

Music playing through my Roon Bridge is unaffected. iPad and iPhone software seem to work fine. Just MacOS on two different Macs, one Intel one ARM, causing problems.

Hi @Perry_Alexander ,

Thank you for reaching out and apologies for the delay in getting back to you here. We have looked over your Nucleus diagnostics and we are not seeing any errors that would point to this kind of behavior. Can you please record a short video to illustrate what you are seeing and paste a link here? Are you still seeing this even after the latest updates? Do let us know when possible, thanks!

Noris:

I’ve learned quite a bit more since I originally asked my question. Still having issues, but narrowed down to having two different Macs running Roon 2.0 on the same network. If only one Mac is running Roon, I have no problems. This happens if I move from my music room to my desk and forget to close Roon on my music room Mac.

I can send a video of how Roon behaves when this happens, but thought I would share this new information first.

Thanks for your help!

Were both Mac installs clean Roon installs or was one cloned from the other in any way? You could try reinstalling Roon on the Macs from the Roon download page.

I did a fresh reinstall on both machines to no avail.

Hi @Perry_Alexander ,

I’ve sent you a test we can try via private message, I’d be curious to know if it changes anything. Thanks!

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