Continuous Loop Issue with Roon Login and Search Functionality (ref#G5GP0J)

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What’s happening?

I'm having trouble logging in

Where are you having trouble logging in?

I can't log into the Roon app

Roon stopped, then asked me to log in. I logged in and then I am in a continuous circle - "welcome back, log in, welcome back, log in" etc etc.
In addition - before Roon stopped the Search function had also ceased working.

Hi @stjohnhattersley,
Thanks for writing in to let us know about this issue. Please try using a different browser to sign in. Let me know if this solves your issue.

Hi Daniel. Thanks for your suggestion. After investigation, it would appear the problem occurs when there is a simultaneous (or near simultaneous) update from Roon and from Vortebox (which my 432 Evo Streamer uses when it is acting as my Roon Core). The two trying to update together seem to create problems. Reloading Roon and reloading Vortebox separately, fixed this. (Since I am not “technical” I hope my layman’s description makes some sort of sense!)

Thanks for letting me know about this! I’m glad you resolved your problem.

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