Core Machine (Operating system/System info/Roon build number)
Mid 2007 iMac desktop, 2.4, Processor 2.4 GHz Intel Core 2 Duo, Memory 6 GB 667 MHz DDR2 SDRAM
Running Roon build 1.6
Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Airport Extreme modem, ethernet USB connection to Classe CP 800 and Moon 430 HA, Airplay, Wi-Fi to Apple laptops, iPhone, and Logitech Transporter
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
Classe CP800, Macbook & Macbook Air, Simaudio Moon 430 HA, Logitech Transporter. Music library on external hard drive connected to iMac desktop via firewire Wired ethernet USB connection to Classe, and Moon, Wi-Fi to Logitech Transporter.
Description Of Issue
Difficulty connecting to Tidal for 3-4 days. Would resolve briefly if I re-booted computer. Was logged into account fine and was still able to access my own library. Now (2-3 days later) Core will not function on iMac. Does not recognize audio devices. See only “There was an issue loading your data base”. Have tried deleting Roon cache, deleting and re-loading Roon then loading back-up files, turning off firewall and anti-virus software. Roon functions normally if I make laptop Core but then of course I can’t access own library, only Tidal (which does help satisfy my music fix). Roon on IMac will function fine as remote in this setting. Prior to Roon I used J. River which still connects and functions normally. Sorry to bother you fine folks. Seems something has changed with desktop/networking. I have reached the pinnacle of my limited level of expertise. Thank you.