Core unable to detect Arcam SA45 and Zen Stream 3 after upgrade (ref#VP14AM)

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· I'm running Roon on my MacBook Pro. I've upgraded my amplifier to an Arcam SA45 and my streamer to an iFi Zen Stream 3. My core previously connected to my old Zen Stream but now doesn't see either the Arcam SA45 or Zen Stream 3.

Tell us about your home network

· Ruijie 1800 router, Netgear gigabit network switch, no VPN. Ethernet connection to all devices.

Hello @ihe ,

Welcome to the forum and thanks for reaching out. Looking over your account details, it looks like you are still running Roon 1.8 on your Macbook, is this a purposeful decision? Roon 1.8 has reached end-of-life and is not recieving any more updates.

As for the issue at hand, according to diagnostics, your ARCAM is on a different subnet than the Roon Server (192.168.111.XYZ vs 192.168.110.XYZ). For Roon to work properly, all networked devices must be on the same subnet. Can you please look into this aspect and let us know what you find or if you have any questions? Thanks!

Problem solved by reloading Roon core. Many thanks, Robin