Roon Core Machine
Windows Server 2019 on a HP Server
Description of Issue
I wanted to update from build 814 to 831, I got this error
There was an error checking for an update" in the Remote under "Settings → About
Roon Server was restarted several times to force an update. I can see errors related to an update in the “RoonServer_log.txt”:
10/01 18:05:38 Debug: [base/updater] Update response: priority=compatible
10/01 18:05:38 Debug: [base/updater] Update response: updateurl=http://download.roonlabs.com/updates/stable/RoonServerInstaller64_100800831.exe
10/01 18:05:38 Debug: [base/updater] Update response: machineversion=100800831
10/01 18:05:38 Debug: [base/updater] Update response: displayversion=1.8 (build 831) stable
10/01 18:05:38 Debug: [base/updater] Update response: branch=stable
10/01 18:05:38 Debug: [base/updater] Update response: type=roon
10/01 18:05:38 Debug: [base/updater] Update response: changelog=
10/01 18:05:38 Debug: [appupdater] Update is available: 1.8 (build 831) stable, Compatible
10/01 18:05:38 Trace: SENT NONFINAL DistributedBroker.UpdatesChangedResponse={ IsSupported=True WasJustUpdated=False Status='Available' HasChangeLog=False AvailableVersion={ MachineValue=100800831 DisplayValue='1.8 (build 831) stable' Branch='stable' } CurrentVersion={ MachineValue=100800814 DisplayValue='1.8 (build 814) stable' Branch='stable' } }
10/01 18:05:38 Trace: SENT NONFINAL DistributedBroker.UpdatesChangedResponse={ IsSupported=True WasJustUpdated=False Status='Downloading' HasChangeLog=False Progress=0 AvailableVersion={ MachineValue=100800831 DisplayValue='1.8 (build 831) stable' Branch='stable' } CurrentVersion={ MachineValue=100800814 DisplayValue='1.8 (build 814) stable' Branch='stable' } }
10/01 18:05:38 Error: [appupdater] While downloading update: System.Net.WebException: Ausnahmefehler während einer WebClient-Anforderung. ---> System.IO.DirectoryNotFoundException: Ein Teil des Pfades "**C:\Users\<MyUser>\AppData\Local\Temp\2\17939237-edc2-455f-a273-81f102c37dfa__RoonServerInstaller64_100800831.exe**" konnte nicht gefunden werden.
bei System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
bei System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
bei System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access)
bei System.Net.WebClient.DownloadFileAsync(Uri address, String fileName, Object userToken)
--- Ende der internen Ausnahmestapelüberwachung ---
10/01 18:05:38 Trace: SENT NONFINAL DistributedBroker.UpdatesChangedResponse={ IsSupported=True WasJustUpdated=False Status='Error' HasChangeLog=False AvailableVersion={ MachineValue=100800831 DisplayValue='1.8 (build 831) stable' Branch='stable' } CurrentVersion={ MachineValue=100800814 DisplayValue='1.8 (build 814) stable' Branch='stable' } }I think, that the updater was not downloaded in the Temp-Folder an therefore the update can not run.
The exe file is not in the temp folder.
Thanks!