Dap Kann Alpha stop working. The playing song stops for no reason

Roon Core Machine

Hello

My A&K Kann Alpha stops working when I use it via wifi.
Regardless of the file type. The playing song stops for no reason.
My configuration
Roon Core - NUC7i7DNKE

Remote - NUC7i7DNKE, LG V40
DAP - A&K Kann Alpha

Software:
I am using the latest versions of ROON and KAnn Alpha software.

Where could be the problem?
Do you need any more information?

Networking Gear & Setup Details

Connection:
Core has stable connection via wifi. 5GHz network, measured performance of 250 Mbps. Signal strength excellent. Distance 1 meter from the router. When I play music through NUC, there is no problem.
Remote and Kann Alpha are using the same network but 2.4 Ghz. All network capacity is 250 Mbps. Stable FTTH connection distributed by TP Link Deco M4R router.

Wifi on Kann Alpha shows performance of 72 Mbps, signal strength is excellent.

Connected Audio Devices

DAP Kann Alpha

Library Size

6665 Tracks

Description of Issue

Hello

My A&K Kann Alpha stops working when I use it via wifi.
Regardless of the file type. The playing song stops for no reason.

Remote - NUC7i7DNKE, LG V40
DAP - A&K Kann Alpha

Software:
I am using the latest versions of ROON and KAnn Alpha software.

Where could be the problem?
Do you need any more information?

Update: I use the Tidal and Qobuz app and in those apps the buffering and streaming looks ok, no problems.

Connect the Nuc core via LAN cable…roon do not recommend a core machine via wifi

1 Like

Yes. Thx for the reply. The problem was solved by changing the router.

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