Linux mercury 5.1.16-200.fc29.x86_64 #1 SMP Wed Jul 3 16:03:17 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux
Roon Version 1.6 (Build 416) stable (64bit)
Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Wired gigabit Ethernet
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
Not relevant
Description Of Issue
My Roon core contains a mirror of my music files from my desktop Mac. I sychronise the file system on the core so that when I delete an album on the desktop, it gets deleted on the core. This worked fine for a long time but more recently the albums do not always get deleted from the Roon catalogue. I have to delete them manually from Roon. If I try to play one of these albums, I get a cannot be found error in Roon. Help!
I just ran a test. The albums delete properly when I am deleting from a filesystem. If I delete an album in iTunes, they do not delete out of Roon. My iTunes filesystem is mirrored to the Roon server using Chronosync and I have added it as an iTunes library. The steps I took were:
Fire up iTunes
Delete an album
Confirm it is deleted from the Mac filesystem, it is.
Sync with the Roon server
Confirm it is deleted from the Linux filesystem, it is.
I spoke with the team about their investigation and wanted to follow up with you. The diagnostics report was, unfortunately, not of much use here, but they did provide a clue to what may be occurring.
The standard diagnostics files we would typically see in the report were missing, so we couldn’t get any insight into what was happening in Roon. In its place is a file called .heim_org.h5l.kcm-socket.
The team did some investigating into this, and this file appears to be related to SSSD (System Security Services Daemon). Generally speaking, it appears that SSSD on your machine is set up in a way that is creating these socket files in different directories (including the Roon directories) where they should not be.
Moving forward, SSSD needs to be set up in a way that does not do this, and any of these files that are appearing in the Roon directory need to be removed. Once this is done it is likely that this will resolve issues and, if you’re still seeing problems, we will at least be able to properly troubleshoot them with our diagnostics tools.
they are . prefixed so would not be visible unless you exposing all hidden files which can be tone in terminal on a Mac using a command…which might be dependant on the OS version. Google is your friend
Since the release of macOS Sierra, when in Finder, it is now possible to use the shortcut:
CMD + SHIFT + .
Press once to show hidden files and again to hide them. If you’re using a version earlier than macOS Sierra, see Show/Hide Hidden Files using Terminal Aliases to setup a toggle command via terminal.
