I've been using 3 Denon Homes grouped together for a month now, on which I play music using the random radio extension (random mode: album and Roon Extension Manager running on a virtual machine using Dietpi) active on all 3 devices. 2 devices are connected via Wifi and 1 via powerline ethernet. It's already the third time that, during the night hours, the music starts playing by itself, skipping all the tracks of the album being played and starting to play a new one chosen by the random radio extension. If it can be helpful I can provide the Roon log file and the time the problem occurred last time
Describe your network setup
I am running ROON EA 1484 build on Windows 10 Enterprise LTSC server. Roon Extension Manager is installed on Dietpi and is running on virtual machine (same server that Roon runs on). The server is connected via powerline/ethernet to the Fritzbox router. 1 Denon Home 150 device is connected via powerline/ethernet. 2 Denon Home 150 devices are connected via wifi.
Hi @Daniele_Piancastelli,
Sorry for the wait on a response. I had a chance to review your logs for timestamp you provided. I believe I’ve located the event. The three different Denons all get grouped together before playback starts. Then it resumes playback of the previously playing song.
When you stopped the playback, before the Denons started playing on their own, how did you do it? Did you power down the Denons?
Hi @daniel ,
I don’t remember exactly but surely the possibilities are 2: either I pressed the play / pause button on the Denon next to the bed, Or I used the “goodnight” routine that I created on Google Home which, among other things, pauses the music on Denon devices.
Apologies for not catching this earlier, but we’re not able to offer much support around VMs - as a next step, could you please attempt to reproduce the issue in a non-VM environment? Share a similar timestamp, and name of track played when you’re able to.
Hi Benjamin,
Running Roon on Windows, I don’t think there are any alternatives to using a VM to have Roon Extension Manager.
The Random Radio extension will surely have been activated when Roon skipped the remaining tracks of the album it had in its queue and played another.
What I don’t understand, however, is what was the input that told Roon to resume playback that until that moment was paused and why it skipped the tracks that it already had in its queue.
If I hadn’t had the Random Radio extension active, would the devices still have woken up by themselves and skipped the tracks?
However, I’m having trouble doing tests without knowing what the input that generates the problem could be.
Could it be that, since a couple of these devices are connected via Wifi and only one via Ethernet, the temporary loss or disturbance of the wifi signal then triggered the skip process and subsequent playback of a new album?
I was looking over your logging again and I noticed that the playback started after there was a network reachability change and the extension re-connected. I wonder if this could be due to a network hiccup? If you try to have the extension disabled, do you notice the issue still occur? If you still notice the issue occur, please provide a new timestamp, so that we can check for any patterns.
Hi @noris, that’s what I thought happened. Can you tell from the logs if the problem is on the wifi or ethernet?
I can add that since I opened the report I got another powerline, so now I only have 1 device connected to the wifi. I have to say that for now it hasn’t happened again.
During this Christmas period I can try to do some controlled tests to see what happens (maybe by deactivating and reactivating the wifi or disconnecting and reconnecting the ethernet).
I expect that by deactivating the extension and not having Roon Radio active, at most all the remaining tracks in the queue will be skipped without anything being played.
