Devialet Expert 220 Pro listed as 'not certified' in Roon (ref#2PA8SA)

[Peter_Baillod]

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· In the audio settings under Roon Ready, my Devialet Expert 220 Pro device is suddenly listed as ‘not certified’ and the device icon has changed from the Devialet Expert icon to a standard speaker icon. Why does Roon no longer recognise my Expert 220 Pro as a certified system?

Tell us about your home network

· Rooter: Salt Fiber Box x6 VPN: NordVPN

[vadim]

Hello @Peter_Baillod

Thank you for reaching Roon support. Your Expert 220 Pro is no longer reporting its model to the Roon server. Would you kindly clarify if there were any firmware updates on the endpoint?

02/04 07:41:45 [Local 02/04 07:41:45] Info: [raat] Initializing RoonReady Device
02/04 07:41:45 [Local 02/04 07:41:45] Info: [raat]     Address:         192.168.1.24
02/04 07:41:45 [Local 02/04 07:41:45] Info: [raat]     Port:            40665
02/04 07:41:45 [Local 02/04 07:41:45] Info: [raat]     ProtocolVersion: 3
02/04 07:41:45 [Local 02/04 07:41:45] Info: [raat]     RaatVersion:     1.1.33
02/04 07:41:45 [Local 02/04 07:41:45] Info: [raat]     Model:           Expert 220 Pro
02/04 07:41:45 [Local 02/04 07:41:45] Info: [raat]     Vendor:          Devialet
02/04 07:41:45 [Local 02/04 07:41:45] Info: [raat]     VendorModel:     Devialet Expert 220 Pro
02/04 07:41:45 [Local 02/04 07:41:45] Info: [raat]     Serial:          L42A00xxxxxxx  
02/04 07:41:45 [Local 02/04 07:41:45] Info: [raat]     Capabilities:    []

02/04 08:11:10 [Local 02/04 08:11:10] Info: [raat] Initializing RoonReady Device
02/04 08:11:10 [Local 02/04 08:11:10] Info: [raat]     Address:         192.168.1.24
02/04 08:11:10 [Local 02/04 08:11:10] Info: [raat]     Port:            33639
02/04 08:11:10 [Local 02/04 08:11:10] Info: [raat]     IsDev:           False
02/04 08:11:10 [Local 02/04 08:11:10] Info: [raat]     ProtocolVersion: 3
02/04 08:11:10 [Local 02/04 08:11:10] Info: [raat]     RaatVersion:     1.1.33
02/04 08:11:10 [Local 02/04 08:11:10] Info: [raat]     Model:           
02/04 08:11:10 [Local 02/04 08:11:10] Info: [raat]     Vendor:          Devialet
02/04 08:11:10 [Local 02/04 08:11:10] Info: [raat]     VendorModel:     Devialet 
02/04 08:11:10 [Local 02/04 08:11:10] Info: [raat]     Serial:          L42A00xxxxxxx    
02/04 08:11:10 [Local 02/04 08:11:10] Info: [raat]     Capabilities:    []

[Peter_Baillod]

Hi Vadim. I checked again. The message has disapeared and the Devialet icon is back. Probably it was just a temporary issue. A friend also had some issues with roon today.
BRGS. Peter

[vadim]

Hello @Peter_Baillod

We are glad to hear that the issue is resolved.

Enjoy your music !